There are a lot of companies offering professional house cleaning service in Cincinnati and Northern Kentucky, and most of the websites say roughly the same things. Here is the specific version for us: who actually cleans your home, what it costs, what you sign, and what happens if something goes wrong. We have been doing this since 2012, with a 4.7-star average across 99+ reviews.
Every Cleaner Is a W-2 Employee
Everyone who walks into your home is on our payroll, not a gig app. Each one is background-checked before their first job, trained in-house to our standard, and covered by our company insurance and workers’ comp. If someone is hurt on your property, that is our liability rather than yours.
We Publish Our Prices
Room-by-room pricing is listed on every service page, so you can work out roughly what your home costs before you ever call. Routine starts at $149, Standard at $199, Premium at $289, and the Ultimate Deep Clean at $339. No call-for-a-quote runaround.
No Contracts, Ever
Book a single clean or set up a recurring schedule, whichever suits you. There is no minimum term, no early-termination fee, and nothing to sign. Change your frequency or stop altogether whenever you need to.
Licensed, Bonded, and BBB A+ Accredited
We are licensed in both Ohio and Kentucky, bonded, and fully insured. The BBB A+ accreditation is public, and you can verify it yourself in about a minute. Ask any company for proof of insurance in writing. We will send it.
Locally Owned Since 2012
We have been cleaning homes and businesses across Greater Cincinnati and Northern Kentucky since 2012, out of an office at 4150 Alexandria Pike in Cold Spring. There is no corporate head office in another state deciding how long your clean should take. The people who own this company live here.
The Same Crew, Every Visit
Whenever scheduling allows, you get the same cleaners each time. They learn your home, remember which surfaces need care, and stop needing instructions after the first couple of visits. That consistency is most of what separates a good clean from a great one.
One Vendor for Cleaning, Carpet, and Upholstery
Most local services do house cleaning or carpet cleaning, and you end up managing two companies. We do both, plus upholstery, so one call covers the recurring clean, the carpets, and the sofa. Carpet packages start at $179 and upholstery at $25 for a dining chair.
100% Satisfaction Guarantee
If something was missed, tell us within 24 hours. We come back and re-clean that area at no additional charge. There is no partial credit and no argument about it.
Still Comparing?
If you are still working through your options, our guide on how to compare cleaning services walks through the questions worth asking any company, and our breakdown of what house cleaning costs in this area explains where the numbers come from. You can also see the full scope of our residential cleaning and commercial office cleaning work, or browse everything on the services index.
Ready to Book?
Room-by-room pricing, no contracts, and the same crew whenever scheduling allows. Request a free quote in a few minutes, or call (859) 750-6618.
Frequently Asked Questions
Are your cleaners employees or independent contractors?
Every cleaner is a W-2 employee on our payroll. Each one is background-checked before their first job, trained in-house, and covered by our company insurance and workers’ comp. We do not use gig platforms or subcontractors, so if someone is injured in your home that is our liability rather than yours.
Are you licensed, bonded, and insured?
Yes. Jeannie’s Cleaning is licensed in both Ohio and Kentucky, bonded, and fully insured, and we have been BBB A+ accredited since 2012. Ask any cleaning company for proof of insurance in writing. We will send ours.
Do I have to sign a contract?
No. There are no contracts on any of our services. Book a single clean or set up a recurring schedule, and change the frequency or stop altogether whenever you need to. There is no minimum term and no early-termination fee.
How much does a cleaning cost?
Pricing is published room by room on every service page. Routine Cleaning starts at $149, Standard at $199, Premium at $289, and the Ultimate Deep Clean at $339. Carpet packages start at $179 for Silver, $299 for Gold, and $399 for Platinum. Upholstery runs from $25 for a dining chair up to $325 for a sectional. Our full cost breakdown goes through it by home size.
Will I get the same cleaners every visit?
Whenever scheduling allows, yes. That consistency is the point. The same crew learns your home, remembers which surfaces need care, and stops needing instructions after the first couple of visits.
What happens if I am not happy with the clean?
Tell us within 24 hours and we come back and re-clean the area that was missed at no additional charge. It is a return visit rather than a partial credit toward your next clean.
Do you bring your own supplies and equipment?
Yes, we bring everything we need. If you would rather we use a specific product in your home, tell us when you book and we will work with it.
Do I need to be home during the cleaning?
No. Plenty of our clients are at work while we clean. Tell us how you would like us to get in and we will follow whatever arrangement you are comfortable with.
What areas do you serve?
We work out of Cold Spring, Kentucky, and clean across Greater Cincinnati and Northern Kentucky, including Fort Thomas, Newport, Covington, Alexandria, Florence, Edgewood, Erlanger, Hyde Park, Blue Ash, and Mason. See the full service area, or call (859) 750-6618 and we will tell you straight whether we cover your address.
Do you do carpet and upholstery as well as house cleaning?
Yes, and that is unusual locally. Most services do one or the other, so you end up managing two companies. We handle recurring house cleaning, carpet and upholstery cleaning, and commercial office cleaning for businesses.
Is there anything you do not clean?
Yes, and we would rather say so upfront than take a job we cannot do well. We do not take on post-construction cleaning, long shag carpet, exterior windows, leather upholstery, hoarding cleanup, or industrial and biohazard commercial work.
How far in advance should I book?
Most new clients in Cincinnati and Northern Kentucky are scheduled within five to seven business days. Around the holidays and at month end it goes quicker, so call earlier if you have a specific date in mind.
How many reviews do you have?
We hold a 4.7-star average across 99 or more verified reviews on Google and the BBB, and we have been BBB A+ accredited since 2012.
